FAQs

Customer Service

Question
How can I receive more information about your products, accessories and prices?
Answer
Many product specifications can be obtained from this site. You can also contact your sales representative for comprehensive information related to specific products or to select the products and accessories that meet your needs.

M.C.Healthcare Products Inc.
4658 Ontario Street
Beamsville, Ontario L0R 1B4
Phone: 1-800-268-8671
FAX: 1-905-563-8680
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

To whom do I send my order?
Parts can be ordered from our Customer Service department.

Customer Service is available:

• By phone at 1 800 268-8671, between 8 AM and 4:30 PM (Eastern Standard Time)
• By fax at 1 -905-563-8680
• E-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

Technical Product Specifications

Question
I need an owner's manual or other documentation for my product.
Answer
Product literature is available for download from our website. For any other documentation, please contact your sales representative or email your request to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Question
Where can I find the bed serial number?
Answer
Standing at the foot end of the bed go to the left side of the bed. Just below the foot deck on the main frame you will find a silver finish serial plate with the bed model number and bed serial number.